mbo1221 Platform Privacy Notice

This page describes what we collect when you use mbo1221 and how we keep that data protected. We operate an online entertainment service available only where local law permits, and your trust is central to how we handle your information.

When you open an account on mbo1221, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), and access our football markets, live-dealer tables, or slot games, we collect certain personal and transaction details. Our privacy approach is straightforward: we collect only what we need to serve you, verify your identity, and protect against fraud. We do not sell your data to advertisers, and we do not share it beyond the processors necessary to run the platform.

Our servers may sit outside your jurisdiction, and in some cases our payment partners or compliance vendors may be located in different countries. We explain all of this below so you understand exactly where your information goes and what safeguards are in place.

What We Collect on mbo1221

We collect data in several categories:

• Identity and contact: Your email, phone number, full name, date of birth, and residential address. We need this to create your account and comply with local anti-money-laundering rules.
• Payment information: When you deposit or request a withdrawal, we record the payment method (e.g. DANA wallet ID, e-wallet account, mobile banking virtual-account number), the amount, and the timestamp. We do not store your full card number or wallet password; payment processors handle that encryption.
• Account activity: Your login history, games played, markets accessed, bet history, and account balance. This helps us detect unusual activity and assist you if your account is compromised.
• Document data: During account verification (KYC — Know Your Customer), we collect a photo of your national ID, passport, or driving licence. We use this to confirm your identity and prevent duplicate accounts. This document is encrypted and stored separately from your profile.
• Device and network: Your IP address, browser type, device model, and operating system. We use this for security and to troubleshoot technical issues.
• Support communications: If you contact our customer-support team via email, chat, or phone, we keep a record of the conversation and any attachments you send.

We do not use your data for marketing unless you opt in. We do not track your behaviour across other websites. Our analytics vendor (typically a third-party tool) sees anonymised usage patterns, not your name or payment details.

Our Commitments and Your Rights

Data retention: We keep your account data for as long as your account is active. If you close your account, we retain transaction records and KYC documents for a period required by law (typically 5–7 years) to comply with anti-money-laundering rules. After that period, we delete or anonymise the data.

Third-party processors: Our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet providers, and mobile banking, local payment, online payment, e-wallet banks) receive only the information needed to process your deposit or withdrawal. Our compliance vendor (for KYC verification) receives your identity documents in encrypted form. Our customer-support platform may store chat logs. None of these vendors are permitted to use your data for their own marketing.

Your rights: You can request a copy of all data we hold about you, ask us to correct inaccurate information, or request deletion of non-essential data (subject to legal holds). You can also withdraw consent for cookies or marketing communications at any time. To exercise these rights, contact our support team at our support page or reply to any communication from mbo1221.

Account security

We encrypt your password and store only the hash, so even our staff cannot see it. Your login session is encrypted end-to-end.

Data breach response

If we discover a breach, we notify affected users and relevant authorities within the legally required timeframe.

International transfers

If your data is transferred outside Indonesia (e.g. to our payment processor's servers in Singapore or the Philippines), we ensure the same level of protection applies.

Jurisdiction and disputes: Our services are available only where local law permits. We comply with the data-protection rules of the jurisdictions in which we operate. If you have a privacy complaint, you may raise it with our support team; if unresolved, you may escalate to your local data-protection authority.

This privacy notice is effective as of the date posted on mbo1221 and may be updated periodically. We will notify you of material changes. Your continued use of our platform constitutes acceptance of this policy.